The following illustrates a standard operating procedure (SOP) for re-sending failed submissions using LaserCAM Prescribe.
Prerequisites
Active internet connection
LaserCAM Prescribe installed
LaserCAM Lab Code
LaserCAM Lab Code
LaserCAM Prescribe must be configured to submit files correctly. This achieved by configuring your LaserCAM Lab Code. Please contact your laboratory for this code.
Goals
- Open Send Queue
- Re-Send failed submissions
Procedure
Open Send Queue
Open LaserCAM Prescribe
Click the Send Queue icon from the top of the screen
Select the prescription that failed to be submitted.
Click Upload
The failed upload should now be successfully submitted to your laboratory.