Laboratory User - Getting Started

Overview


Welcome to our Laboratory User - Getting Started guide. This guide is right for you if you meet any of the following conditions.

You are a clinician that wants to generate orthosis models and send to a LaserCAM Lab

You are a work within a LaserCAM Lab

If are a clinician wanting to submit digital prescriptions to a laboratory, please reference our Clinical User - Getting Started guide.

Contents


Prerequisites

Before following this guide, you will need:

Your laboratories LaserCAM Lab Code

Please contact your laboratory for this code.

Windows 8, 10 or 11 (x64 bit)

If you are running macOS, then you will need to install Windows using a software such as Parallels. Please be aware that some functionality may be limited using this method.

Download LaserCAM Setup

Start by downloading the latest LaserCAM Setup.

Run LaserCAM Setup

Navigate to your download directory and right click the LaserCAM_Setup.exe and click Run as Administrator.

The downloaded file will likely be located in the following folder.

Default Download Location
C:\Users\YOURUSERNAME\Downloads

Select Required Components

From the drop-down list select Laboratory Package and click Next followed by Install.

Recommended to Backup
C:\3DScanner

Update Lab Code

After installation LaserCAM Prescribe will automatically open.

Click the Settings icon from the top right corner and select Update Lab Code.

Type in your laboratories LaserCAM Lab Code.

After clicking OK, LaserCAM Prescribe will restart and automatically update.

Update Clinic Details

Click the Settings icon from the top right corner and select Clinic Details.

The Clinics and Clinicians lists will be empty by default.

Click in the required sections and enter all information accurately.

Click Save prior to exiting the page.

Create Sample Prescription

To confirm that LaserCAM Prescribe has been successfully installed and configured to submit digital prescription to your chosen laboratory you will need to submit a prescription.

Create New Prescription

Click New Prescription from the Start page.

Enter Patient Details

On the Patient Details page, enter the following for First Name and Last Name.

Import 3D Scans

On the 3D Scans page click the Import button.

Navigate to the following folder and select left foot scan.

Example Foot Scans Folder
C:\3DScanner\Example\Foot Scans

Repeat this process for the right foot.

Submit Sample Prescription

Navigate to the Review Prescription page.

Select Finalise Prescription → Finalise & Send to Lab.

Click Yes to submit your prescription.

The following dialogue box will appear if the submission has been successfully submitted.

Support

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