Clinical User - Getting Started
Overview
Welcome to our Clinical User - Getting Started guide.
This guide is right for you if you are a clinician wanting to submit digital prescriptions to a laboratory that manufactures with the LaserCAM Orthotics CADCAM system.
Contents
Prerequisites
Active internet connection
Your laboratories LaserCAM Lab Code
Please contact your compliant laboratory for this code.
Windows 8, 10 or 11 (x64 bit)
If you are running macOS, then you will need to install Windows using a software such as Parallels.
Please be aware that some functionality may be limited using this method.
Download LaserCAM Setup
You should have been provided a LaserCAM Setup from one of our staff.
Please request a copy here if you haven’t yet completed the download request form.
Run LaserCAM Setup
Navigate to your download directory and right click the LaserCAM_Setup.exe.
The downloaded file will likely be located in the following folder.
Default Download Location
C:\Users\YOURUSERNAME\DownloadsIf Windows Defender SmartScreen prevents the application from starting, please click More info followed by Run Anyway.
Select Required Components
From the drop-down list select CFO Prescription & Scanning and click Next followed by Install.
Recommended to Backup
C:\3DScannerUpdate Lab Code
After installation LaserCAM Prescribe will automatically open.
Click the Settings icon from the top right corner and select Update Lab Code.
Type in your laboratories LaserCAM Lab Code.
After clicking OK, LaserCAM Prescribe will restart and automatically update.
Update Clinic Details
Click the Settings icon from the top right corner and select Clinic Details.
The Clinics and Clinicians lists will be empty by default.
Click in the required sections and enter all information accurately.
Click Save prior to exiting the page.
Create Sample Prescription
To confirm that LaserCAM Prescribe has been successfully installed and configured to submit digital prescription to your chosen laboratory you will need to submit a prescription.
Create New Prescription
Click New Prescription from the Start page.
Enter Patient Details
On the Patient Details page, enter the following for First Name and Last Name.
Import 3D Scans
On the 3D Scans page click the Import button.
Navigate to the following folder and select left foot scan.
Example Foot Scans Folder
C:\3DScanner\Example\Foot ScansRepeat this process for the right foot.
Submit Sample Prescription
Navigate to the Review Prescription page.
Select Finalise Prescription → Finalise & Send to Lab.
Click Yes to submit your prescription.
The following dialogue box will appear if the submission has been successfully submitted.
Support
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Submit Support Ticket
If you require further support, please submit a support ticket below.